Shipping policy
At Ethniks, we are committed to making your shopping experience simple, reliable, and hassle-free. We carefully pack every order and work with trusted delivery partners to get your ethnic wear delivered safely to your doorstep.
Below is our shipping policy, which explains how we process and deliver your orders.
Shipping Methods and Delivery Times
Standard Shipping — FREE
We offer FREE Standard Shipping on all orders within India. There are no additional shipping charges for standard delivery.
Your order will usually be delivered within 3–7 business days from the date of dispatch, depending on your delivery location.
Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, holidays, and other circumstances beyond our control.
Cash on Delivery
We also offer Cash on Delivery (COD) for every orders.
A ₹30 additional COD charge will apply to orders placed using the Cash on Delivery payment option.
This charge is applicable in addition to the product/order value and is not a shipping charge.
Order Processing
Once you place your order, we begin processing it as quickly as possible.
Orders are generally processed and prepared for dispatch within 1–2 business days.
After your order is dispatched, it will be handed over to our delivery partner for shipment to your provided address.
Tracking Information
Once your order has been dispatched, we will share the tracking details with you so you can follow the progress of your shipment.
Tracking information may be shared through your registered contact details or other available order communication channels.
If you have any questions about your shipment, you can contact our support team through WhatsApp or email.
Shipping Address
Please make sure that your full shipping address, phone number, PIN code, Email Address and other delivery details are correct and complete when placing your order.
Ethniks is not responsible for delivery delays, failed deliveries, or losses caused by incorrect or incomplete shipping information provided by the customer.
If you need to update your address after placing an order, please contact us as soon as possible through WhatsApp.
Order Changes and Cancellations
Once an order is placed, we begin processing it promptly to ensure timely delivery.
If you change your mind within 5 hours after placing your order, please share your order details with us through WhatsApp. We will try our best to initiate the cancellation or requested changes immediately.
Once your order has been processed, packed, or shipped, we may not be able to guarantee changes or cancellation.
Delivery Delays
We always try our best to deliver your order within the estimated delivery time.
However, unexpected delays can sometimes occur due to circumstances beyond our control, including:
- Public holidays
- Festivals and peak shopping periods
- Severe weather conditions
- Courier or transportation issues
- Incorrect or incomplete delivery information
- Unexpected operational or logistical delays
In such cases, we appreciate your patience and understanding while our delivery partners work to complete your delivery.
International Shipping
Currently, Ethniks ships within India only.
We do not offer international shipping at this time.
Returns and Refunds
For information about our 5 Days Easy Return policy, please visit our Return & Refund Policy page.
If you receive a damaged, defective, or incorrect product, please contact our support team within the applicable return period so we can assist you.
Contact Us
Have a question about your order or delivery? Our support team is always happy to help.
WhatsApp: Available through the WhatsApp support option on our website
Email: support@ethniks.shop
For order cancellations or changes within 5 hours of placing your order, please contact us through WhatsApp and share your order details.
We appreciate you choosing Ethniks and thank you for shopping with us.
Ethniks — Celebrate Your Style, Your Way.